Sensor 21 develops products that completely meet the needs of our customers and does not duplicate under-performing equipment. Our corporate goals require continual reappraisal and commitment to customer requirements and following up with designs that continually meet customer expectations—not just to meet an immediate market opportunity and then move on. Because engineering reliability statistics indicate that 75% of product defects are designed in, our goal at Sensor 21 is greater than simply making royalty money and increasing shareholder value: our business success is tied to customers through long-term sales of products that successfully work in the most extreme conditions. The founders' personal experiences have made this issue an indelible part of our business plan.